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FRIENDS PROFILES
How do I know if I am logged into www.christiansonline.com.au successfully?
Once you have logged in successfully, you will notice the green bar in the top right corner states 'You are currently logged in as ~ (your username will be displayed)'.
How do I add a photo to my profile?
To add your photo to your profile, simply follow these easy steps:
- Log in to your profile.
- Click on 'Edit Friends Profile' located in the left navigation bar under the sub-heading Christian Friends.
- Select 'Browse' and find your photo file.
Please Note: Photo must be in JPEG format (extension .jpg) and be 140 x 160 pixels in size for it to be accepted. - Hit 'Save Singles Profile' and you're done!
Alternatively, if you do not have a digital photo of yourself, you can send a photo to us to scan.
Please forward photo along with your Christian Friends Username and your email address.
Send to: Christians Online, Level 1, 1 Queens Road, Melbourne, VIC 3004.
Please Note: If you would like your photo returned to you, please enclose a stamped, self-addressed envelope and we will send it back. If this is not enclosed, your photo will not be returned to you.
How do I edit my profile?
Your profile is broken up into two sections - friends profile and member details.
To edit your Christian Friends profile, simply log in using your Log In name and password. Following this, click on 'Edit Friends Profile' located in the left navigation bar under the sub-section Christian Friends. To edit your member details (which includes date of birth), click on 'Edit Member Details' located in the left navigation bar under the sub-section Christian Community.
What can I do if I forget or misplace my login or password?
If you have forgotten or misplaced your login details, then go to our automated password request service to retrieve them.
How do I remove myself from the newsletter mailing list?
Simply log in using your Log In name and password. Following this, click on 'Edit Member Details' located in the left navigation bar under the sub-section Christian Community. Where it states 'I would like to be on the mail list', click on 'No' and then click on 'Save Profile'.
How do I edit my age (date-of-birth) appearing on my profile?
Your date of birth can be edited in the member details section. To do this, log in using your Log In name and password. Following this, click on 'Edit Member Details' located in the left navigation bar under the sub-section Christian Community. Change your date of birth (day/month/year) and hit the 'Save Profile' button. By completing this process, your age displayed on your profile will automatically change, thus making your profile appear correctly when using the search facility.
How do I update my email address?
Your email address can be edited in the member details section. To do this, log in using your Log In name and password. Following this, click on 'Edit Member Details' located in the left navigation bar under the sub-section Christian Community. When changing your email address, you must change it where it states 'email' and 'verify email', then click on 'Save Profile'.
How do I de-activate my Christian Friends Profile?
Firstly, you need to log in using your Log In name and password. Following this, click on 'Edit Friends Profile' located in the left navigation bar under the sub-section Christian Friends. Where it states 'Activate singles profile?' click on 'No' and then click on 'Save Singles Profile'.
I am having technical difficulties using the Christian Friends system, what should I do?
Firstly, please browse through our FAQ's to make sure your problem is not addressed there. If it is not, please email techsupport@christiansonline.com.au with the details of your problem. If your screen is displaying an error message, please copy and paste the message into the email to enable us to fix the problem.
Can I use the Christian Friends section to make new friends, even though I am not single?
The Christian Friends section is for everyone. Although many of the Christian Friends members are single, there are also quite a few who are not, and simply looking to make some Christian friends. We suggest that when you do your profile, you make mention in your description that you are happily married (or in a relationship) and looking to find some new Christian friends, regardless of gender. This way people searching know what you are looking for ie: not a relationship but a friendship. We are in the process of planning an upgrade to the web site, which will include a facility to be able to search for either a friendship or relationship, however we are waiting on more funding before we can do this.
ESTAMPS
What is an eStamp?
An eStamp gives you the ability to contact other Christian Friends members via our messaging system. Just like a letter, every message you send requires a stamp. But don't worry about the reply - each message includes a free return eStamp, so the member you've contacted can reply without using his/her own eStamps.
Where do I purchase eStamps?
Go to www.christiansonline.com.au and log in using your Log In and Password. Click on 'Buy eStamps' located in the left navigation bar under the sub-section Christian Friends. Follow the prompts, selecting the amount of eStamps you wish to purchase and your credit card details. When you click on 'Process credit card' your eStamps are automatically issued to your Log In Account and you can start contacting people.
Please Note: Your eStamp purchase will appear on your credit card statement under Christians Online.
How much are eStamps?
We offer several eStamp options, everything to cater from the casual pen pal through to the keen Christian romantic. Unlike other messaging systems on the internet, Christians Online does not put an expiry date on your eStamps. Once purchased, they are yours forever, to use whenever you like (except for the 6 month unlimited package, which obviously expires after 6 months).
In addition to all this, when you buy an eStamp, your money goes straight back into the ongoing growth of this web site. Christians Online remains a virtually non-profit site and continues to run on the good will of its operators and revenue generated on the eStamp program.
There are a selection of eStamp purchase plans:
- Casual Plan - 6 eStamps(AUD$26.95)
This package is ideal for the less frequent user, perhaps looking to contact 1-2 people in the short term. - Value Plan - 12 eStamps(AUD$29.95)
This package is ideal for the occasional user, perhaps looking to contact 4-5 other ChristiansFriendsin the short term. - Frequent User Plan - 18 eStamps(AUD$34.95)
This package is ideal for the more frequent user. Based on our statistical reporting, most members would benefit from taking this option. The more people you contact, the higher the chances of receiving a reply. - Great Value Plan - 30 eStamps(AUD$44.95)
This package is ideal for the very frequent user, and represents the best value for money in the long term, as each eStamp averages out $1.49. - Unlimited eStamps for 6 Months(AUD$69.95)
This package gives you the opportunity to contact as many Christian Friends as you would like within 6 months. Think of it as unlimited eStamps for 6 months. Perfect for a regular user.
You are more than welcome to pay by cheque or money order if you do not have a credit card. Please send your payment with a note containing the following information and we will credit your account with the amount of eStamps you require.
Information to send us: Your full name, telephone number, email address, Christian Friends Username and the eStamp package you require (If you do not know your Username, don't worry, we can search our database for you).
Please make your cheque or money order payable to 'Christians Online' and send your payment to:
Christians Online
Level 1, 1 Queens Road
Melbourne VIC 3004
I am having difficulty purchasing my eStamps, what should I do?
Firstly, please browse through our FAQ's to make sure your problem is not addressed there. If it is not, please email techsupport@christiansonline.com.au with the details of your problem. If your screen is displaying an error message, please copy and paste the message into the email to enable us to fix the problem.
CONTACTING PEOPLE
How do I contact someone?
Go to www.christiansonline.com.au and log in using your Log In and Password. Go to the profile of the person you wish to contact. Scroll down to the end of their profile and click on the 'Contact this person' button. Write your message and hit send - it's that easy!
Please Note: You need an eStamp to contact someone. To purchase some eStamps, click on 'Buy eStamps' located in the left navigation bar and follow the prompts.
How do I know if the person I have contacted has received my message?
When you send a message, 99% of the time your message will be sent successfully. However, if your message does not get through successfully, you will receive a message from Christians Online and you will not be charged an eStamp. Messages that are not processed successfully are usually due to an incorrect email address entered when the profile you are contacting has been setup. We suggest you try once more, and if it doesn't go through again, try contacting someone else.
How do I know if I have a message from someone?
You will receive a message from Christians Online to your email address. The message will state that you have a message waiting and there will be a button to click on to retrieve your message. You can reply once, free of charge, by simply following the prompts at the end of your message.
If what you're after isn't on this page, then you might want to try our General FAQ.
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"I just wanted to say thank you because I met a wonderful person through this site! It started off with a few smiles here and there and then we started to email each other..." Read More
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